Frequently Asked Questions

What is Forged in Film?

We are an online teaching platform designed by editors, for editors. We offer a range of video editing courses to help you learn new skills and ultimately blow your competition away! Each class includes all the footage we work with together. Feel free to use this high quality RED footage according to our licensing agreement, providing you with enough media to create a more dynamic reel!

Can I Resell and/or Redistribute Class Footage?

The FIF licensing agreement strictly prohibits the resale and/or redistribution of class footage. Please see the FIF Footage Licensing terms for more information.

What experience level are your classes?

We offer classes that range from beginner level to more advanced. Please see class descriptions so you can pick the class that’s right for you.

Experiencing issues with account login/ password? 

Please reach out to us at support@forgedinfilm.com with any account related issues.

Having trouble accessing your files?

If you have not received your media downloads within 24 hours of purchase, please contact support@forgedinfilm.com. The most common reason for media delivery delay is requesting file access with a different email address than the one you used when placing your order.

Trouble with unzipping files?

If you experience any difficulty accessing your files once they’re downloaded, or any other technical issue, please contact our customer support at support@forgedinfilm.com.

 

What is your refund policy?

All sales are final, however, if you are experiencing issues with media files please contact support@forgedinfilm.com for help. Please include your name, email address from your order, and order number in the email.